E-commerce stretches interactions over space and time, and thus requires more trust than traditional shopping. Current approaches to building trust in e-commerce focus on cognitiv...
Despite the considerable quantity of research directed towards multitouch technologies, a set of standardized UI components have not been developed. Menu systems provide a particu...
G. Julian Lepinski, Tovi Grossman, George W. Fitzm...
Intuitive use is met when prior knowledge is transferred to new task environments. The empirical fact that transfer relies on schemas led us to diagnose intuitiveness based on sch...
Many software systems would significantly improve performance if they could interpret the nonverbal cues in their user’s interactions as humans normally do. Currently, Intellige...
We describe a task-based evaluation to determine whether multi-document summaries measurably improve user performance when using online news browsing systems for directed research...
Kathleen McKeown, Rebecca J. Passonneau, David K. ...