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HICSS
2007
IEEE
138views Biometrics» more  HICSS 2007»
16 years 1 months ago
Perceived Service Quality in a University Web Portal: Revising the E-Qual Instrument
Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...
196
Voted
HICSS
2007
IEEE
118views Biometrics» more  HICSS 2007»
16 years 1 months ago
Introducing Executable Product Models for the Service Industry
In these days, companies need highly flexible processes to deal with changing environments and competitors. Using traditional process models that have to be modeled in all detail...
Markus Kress, Joachim Melcher, Detlef Seese
HICSS
2007
IEEE
170views Biometrics» more  HICSS 2007»
16 years 1 months ago
Articulation Work Supporting Information Infrastructure Design: Coordination, Categorization, and Assessment in Practice
Articulation work is a critical factor in information infrastructure building projects that involve multiple and diverse communities. It brings awareness of language differences, ...
Karen S. Baker, Florence Millerand
162
Voted
HICSS
2007
IEEE
100views Biometrics» more  HICSS 2007»
16 years 1 months ago
e-Government in Transition Countries: Prospects and Challenges
The implementation of e-government is a challenging task in any developed political context, but all the more uniquely so in the post-communist transitioning countries. These coun...
Mysore Ramaswamy, Audrey N. Selian
HICSS
2007
IEEE
104views Biometrics» more  HICSS 2007»
16 years 1 months ago
Employees' Behavior towards IS Security Policy Compliance
The literature agrees that the major threat to IS security is constituted by careless employees who do not comply with organizations’ IS security policies and procedures. To add...
Seppo Pahnila, Mikko T. Siponen, M. Adam Mahmood