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SIGUCCS
2000
ACM
15 years 11 months ago
Three Years in the Solution Center
After thirty-plus years of making small “mid-course corrections” types of changes to the support paradigm, many on the Iowa State University campus thought it was time to make...
Frank Poduska
SIGUCCS
2000
ACM
15 years 11 months ago
Putting Help Where the User Is - A Desktop Computer Support Strategy
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
Cheryl Stahler
SIGUCCS
2000
ACM
15 years 11 months ago
Supporting PeopleSoft in an Academic Environment: Pitbull or Poodle?
Over the past decade, distributed computing necessitated a centralized support environment at most colleges and universities. This development has given campus computer users the ...
Jen Whiting, Gary Eshbaugh
AGENTS
2000
Springer
15 years 11 months ago
Towards a fault-tolerant multi-agent system architecture
Multi-agent systems are prone to failures typical of any distributed system. Agents and resources may become unavailable due to machine crashes, communication breakdowns, process ...
Sanjeev Kumar, Philip R. Cohen
CIAC
2000
Springer
210views Algorithms» more  CIAC 2000»
15 years 11 months ago
Computing a Diameter-Constrained Minimum Spanning Tree in Parallel
A minimum spanning tree (MST) with a small diameter is required in numerous practical situations. It is needed, for example, in distributed mutual exclusion algorithms in order to ...
Narsingh Deo, Ayman Abdalla
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