Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
Micro-incentives represent a new but little-studied trend in participant compensation for user studies. In this paper, we use a combination of statistical analysis and models from...
Mohamed Musthag, Andrew Raij, Deepak Ganesan, Sant...
The goal of this study was to gain insight into the user experience of a recent hypernarrative interactive movie. Turbulence is a feature-length interactive narrative video and emp...
Mobile interfaces are evolving towards touch-based approaches. This allows users to interact with their thumb directly on the screen. Such kind of direct approaches may be fussy f...
The aim of our research is to create a system whereby human members of a team can collaborate in a natural way with robots. In this paper we describe a Wizard of Oz (WOZ) study co...
Scott Green, Scott Richardson, Randy Stiles, Mark ...