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CSCW
2004
ACM
16 years 17 days ago
Action as language in a shared visual space
A shared visual workspace allows multiple people to see similar views of objects and environments. Prior empirical literature demonstrates that visual information helps collaborat...
Darren Gergle, Robert E. Kraut, Susan R. Fussell
CSCW
2004
ACM
16 years 17 days ago
Retrofitting collaboration into UIs with aspects
Mission critical applications and legacy systems may be difficult to revise and rebuild, and yet it is sometimes desirable to retrofit their user interfaces with new collaborative...
Li-Te Cheng, Steven L. Rohall, John F. Patterson, ...
CSCW
2004
ACM
16 years 17 days ago
Return on investment and organizational adoption
This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction fir...
Jonathan Grudin
CSCW
2004
ACM
16 years 17 days ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
IUI
2004
ACM
16 years 17 days ago
The connected user interface: realizing a personal situated navigation service
Navigation services can be found in different situations and contexts: while connected to the web through a desktop PC, in cars, and more recently on PDAs while on foot. These ser...
Antonio Krüger, Andreas Butz, Christian A. M&...