Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
—The research efforts of the DECIDE Research Group have resulted in a decision tool capable of handling imprecise information in complex decision situations. Some of the research...
Abstract: The paper analyzes features, roles and functions of shopbots, comparing them to nonvirtual intermediaries. The aim is to understand how they can support and optimize deci...
Distributed information systems for decision support and e-commerce applications require coordination of multiple autonomous components and their services to accomplish a set of g...
A crucial concern in the evaluation of evidence related to a major crime is the formulation of sufficient alternative plausible scenarios that can explain the available evidence. ...