Exceptions are one of the most pervasive problems in process support systems. In installations expected to handle a large number of processes, having exceptions is bound to be a n...
This paper presents the design and implementation of a transaction manager embedded in a log-structured file system [11]. Measurements show that transaction support on a log-stru...
Online travel support systems have often been cited as an ideal proving ground for agent-based architectures, yet no working systems have materialized. Over the last few years we ...
This article introduces the concept of a behavior change support system and suggests it as a key construct for research on persuasive systems design, technologies, and applications...