Real world software systems undergo, during their lifetime, to repeated maintenance activities. Due to the market pressure and to the need for having back the system operational i...
An Integrative Mental Model of Knowledge Management can provide a way of visualizing the interrelated elements that comprise a knowledge management system. This original model, bu...
“The Unified Modeling Language (UML) is a graphical language for visualizing, specifying, constructing, and documenting the artifacts of a softwareintensive system” [1]. This ...
Commercial off-the-shelf (COTS) software components are built to be used as black boxes that cannot be modified. The specific context in which these COTS components are employed is...
Workflow management technology has evolved from efficiency-oriented process automation tools to knowledge network building and support systems. This paper presents a workflow mana...