As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
Pervasive systems are complex distributed systems containing heterogeneous and mobile devices, services and applications. Policy-based management is an effective approach for mana...
Nowadays web services technology is widely used to integrate heterogeneous systems and develop new applications. In this paper, an application of integration of hotel management sy...
With the increasing number of scientific applications manipulating huge amounts of data, effective high-level data management is an increasingly important problem. Unfortunately, ...
Alok N. Choudhary, Mahmut T. Kandemir, Jaechun No,...
Rapid evolution of wireless networking has provided wide-scale of different wireless access technologies like Bluetooth, ZigBee, 802.11a/b/g, DSRC, 3G UMTS, LTE, WiMAX, etc. The c...