Automation of versatile process management will aid greater efficiency and lower costs. It is widely expected that highly structured agreements should be executed and enforced aut...
In this tutorial paper we present quantitative methods for analysing Web Services with the goal of understanding how they will perform under increased demand, or when asked to serv...
Web Services form a new distributed computing paradigm. Collaborative verification and validation are important when Web Services from different vendors are integrated together to...
Hai Huang, Wei-Tek Tsai, Raymond A. Paul, Yinong C...
The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
The clear trend toward the integration of current and emerging applications and services in the Internet launches new demands on service deployment and management. Distributed serv...