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WWW
2007
ACM
16 years 8 months ago
XML-based multimodal interaction framework for contact center applications
In this paper, we consider a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Application...
Nikolay Anisimov, Brian Galvin, Herbert Ristock
CHI
2009
ACM
16 years 8 months ago
Topology-aware navigation in large networks
Applications supporting navigation in large networks are used every days by millions of people. They include road map navigators, ight route visualization systems, and network vis...
Tomer Moscovich, Fanny Chevalier, Nathalie Henry, ...
KDD
2009
ACM
178views Data Mining» more  KDD 2009»
16 years 8 months ago
Catching the drift: learning broad matches from clickthrough data
Identifying similar keywords, known as broad matches, is an important task in online advertising that has become a standard feature on all major keyword advertising platforms. Eff...
Sonal Gupta, Mikhail Bilenko, Matthew Richardson
CHI
2007
ACM
16 years 8 months ago
SciNews online: scaffolding the construction of scientific explanations
Middle and high-school science teachers have traditionally introduced current events in the classroom to leverage news topics relevant to the curriculum, such as the Sumatra Tsuna...
Sebastian de la Chica
CHI
2006
ACM
16 years 8 months ago
To have and to hold: exploring the personal archive
The personal archive is not only about efficient storage and retrieval of information. This paper describes a study of forty-eight academics and the techniques and tools they use ...
Joseph Kaye, Janet Vertesi, Shari Avery, Allan Daf...