Opinion retrieval is a document retrieval process, which requires documents to be retrieved and ranked according to their opinions about a query topic. A relevant document must sa...
Electronic mail has become the most widely-used application for business productivity and communication, yet many people are frustrated with their email. Though email usage has ch...
Dan Gruen, Steven L. Rohall, Suzanne O. Minassian,...
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...
The rapid growth of the World Wide Web and the Internet has fueled interest in Web services and the Semantic Web, which are quickly becoming important parts of modern electronic c...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...