This paper presents ethnographic fieldwork on Friendster, an online dating site utilizing social networks to encourage friend-of-friend connections. I discuss how Friendster appli...
Minimizing interruptions to users is a crucial and acknowledged precondition for the adoption of new intelligent technologies such as ubiquitous and proactive computing. This pape...
This study used eye-tracking technology to assess where helpers look as they are providing assistance to a worker during collaborative physical tasks. Gaze direction was coded int...
Susan R. Fussell, Leslie D. Setlock, Elizabeth M. ...
It is accepted that changes in technology, work practices and the general socio-economic environment affect the way we plan and perform tasks. Support, opportunity and pressure fo...
We discuss findings from observation, interviews, and textual analysis of instant messaging use in a university research lab setting. We propose a method for characterizing the te...