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KDD
2001
ACM
148views Data Mining» more  KDD 2001»
16 years 7 months ago
Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web
Doug Warner, J. Neal Richter, Stephen D. Durbin, B...
IC
2004
15 years 8 months ago
Personal Assistant: A Case Study on Web Service vs. Web Based Application
ct Non-blocking operation based on pre-determined schedule has many applications. We have created a Personal Assistant system that is able to send out email notification according ...
Guoliang Qian, Jing Zou, Bon K. Sy
HICSS
2002
IEEE
106views Biometrics» more  HICSS 2002»
16 years 12 days ago
Satisfaction with Internet-Based Services
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Mohamed Khalifa, Vanessa Liu
AIME
2009
Springer
16 years 2 months ago
A Knowledge-Based System to Support Emergency Medical Services for Disabled Patients
This paper illustrates a knowledge based system devoted to help nurses and volunteers of Emergency Medical Services (EMS) in dealing with disabled patients during an emergency.
Luca Chittaro, Roberto Ranon, Elio Carchietti, Ago...
WISE
2006
Springer
16 years 1 months ago
Pattern Based Property Specification and Verification for Service Composition
Service composition is becoming the dominant paradigm for developing Web service applications. It is important to ensure that a service composition complies with the requirements f...
Jian Yu, Tan Phan Manh, Jun Han, Yan Jin, Yanbo Ha...