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QEST
2006
IEEE
16 years 1 months ago
Modeling and Optimization Problems in Contact Centers
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Pierre L'Ecuyer
MM
2006
ACM
116views Multimedia» more  MM 2006»
16 years 1 months ago
Mobile camera supported document redirection
In this demonstration, we are going to illustrate how to use a mobile camera to redirect documents to various devices connected to the same network. Categories and Subject Descrip...
Qiong Liu, Paul McEvoy, Cheng-Jia Lai
CAISE
2005
Springer
16 years 20 days ago
A Typology Of Ontology-Based Semantic Measures
Ontologies are in the heart of the knowledge management process. Different semantic measures have been proposed in the literature to evaluate the strength of the semantic link bet...
Emmanuel Blanchard, Mounira Harzallah, Henri Brian...
HICSS
2003
IEEE
114views Biometrics» more  HICSS 2003»
16 years 12 days ago
The Efficacy of Mobile e-Procurement: A Pilot Study
This paper reports on an empirical study to assess the impacts, benefits, and critical success factors of mobile applications to enhance an electronic procurement system. For diff...
Judith Gebauer, Michael J. Shaw, Kexin Zhao
CAISE
2003
Springer
16 years 10 days ago
User Roles in Document Analysis
In a modern business process, documents are important carriers of information between organisations. Document management solutions are increasingly based on structured document for...
Pasi Tiitinen