Major computer companies and government agencies are adopting Web Services (WS) technology. Web services must ensure interoperability and security, and be reliable and trustworthy...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
For the specification of object-oriented systems, usually several models representing different views are developed. The necessary integration of views is often delayed until impl...
Annette Laue, Matthias Liedtke, Daniel Moldt, Ivan...
A new multiagent programmingparadigm based on the transactional logic model' is developed. This paradigm enables us to construct a Distributed agent transactional program (DA...
We introduce a new multi-threaded parsing algorithm on unification grammars designed specifically for multimodal interaction and noisy environments. By lifting some traditional co...