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EOR
2010
110views more  EOR 2010»
15 years 7 months ago
Online scheduling policies for multiclass call centers with impatient customers
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
AAI
2006
215views more  AAI 2006»
15 years 7 months ago
Extensive Evaluation of Efficient NLP-Driven Text Classification
Extensive experimental evidence is required to study the impact of text categorization approaches on real data and to assess the performance within operational scenarios. In this ...
Roberto Basili, Alessandro Moschitti, Maria Teresa...
ANOR
2006
133views more  ANOR 2006»
15 years 7 months ago
An integrated model for logistics network design
In this paper we introduce a new formulation of the logistics network design problem encountered in deterministic, single-country, single-period contexts. Our formulation is flexi...
Jean-François Cordeau, Federico Pasin, Mari...
EOR
2008
95views more  EOR 2008»
15 years 7 months ago
Augmenting the lot sizing order quantity when demand is probabilistic
In this paper we consider a single item, discrete time, lot sizing situation where demand is random and its parameters (e.g., mean and standard deviation) can change with time. Fo...
I. Nyoman Pujawan, Edward A. Silver
AR
2006
70views more  AR 2006»
15 years 7 months ago
Development of a high-performance haptic telemanipulation system with dissimilar kinematics
This work addresses selected practical issues regarding the development of a telerobotic system for 6 degrees of freedom (DoF) tasks. The system consists of a hyper redundant 10Do...
Bartlomiej Stanczyk, Angelika Peer, Martin Buss
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