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222
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INEX
2009
Springer
16 years 2 days ago
2009
Springer
This paper gives an overview of the INEX 2009 Ad Hoc Track. The main goals of the Ad Hoc Track were three-fold. The first goal was to investigate the impact of the collection scal...
198
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KBSE
2000
IEEE
15 years 12 months ago
2000
IEEE
: Software development includes gathering information about tasks, work practices and design options from users. Traditionally requirements gathering takes two forms. Interviews an...
181
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SIGUCCS
2000
ACM
15 years 12 months ago
2000
ACM
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
187
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SIGUCCS
2000
ACM
15 years 12 months ago
2000
ACM
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
168
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SIGUCCS
2000
ACM
15 years 12 months ago
2000
ACM
Information and Access Technology Services at the University of Missouri-Columbia has long struggled with its physical location on the edge of campus. In my 20+ years of experienc...