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CSCW
2004
ACM
16 years 1 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
HICSS
2003
IEEE
116views Biometrics» more  HICSS 2003»
16 years 27 days ago
XML Based Robust Client-Server Communication for a Distributed Telecommunication Management System
Our Distributed Telecommunication Management System (DTMS) uses an object-oriented model to describe the networked Voice Communication System (VCS) to be managed. In order to allo...
Karl M. Göschka, Helmut Reis, Robert Smeikal
ICEIS
2003
IEEE
16 years 27 days ago
Toxic Farm: A Cooperative Management Platform for Virtual Teams and Enterprises
: The proliferation of the Internet has revolutionized the way people work together for business. People located at remote places can collaborate across organizational and national...
Hala Skaf-Molli, Pascal Molli, Gérald Oster...
ICCAD
1999
IEEE
95views Hardware» more  ICCAD 1999»
15 years 12 months ago
Dynamic power management using adaptive learning tree
Dynamic Power Management (DPM) is a technique to reduce power consumption of electronic systems by selectively shutting down idle components. The quality of the shutdown control a...
Eui-Young Chung, Luca Benini, Giovanni De Micheli
CIKM
1997
Springer
15 years 11 months ago
A Framework for the Management of Past Experiences with Time-Extended Situations
: In the context of knowledge management, we focus on the representation and the retrieval of past experiences called cases within the Case-Based Reasoning (CBR) paradigm. CBR is a...
Michel Jaczynski