One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
Although existing work has explored both information extraction and community content creation, most research has focused on them in isolation. In contrast, we see the greatest le...
People who use the Internet for health information often obtain their first opinion that way, and then, if they go to a doctor, the doctors advice is relegated to the second opini...
Although usability is the core aspect of the whole HCI research field, it still waits for its economic breakthrough. There are some corporations that are famous for their usable p...
Jan Borchers, Jonathan Diehl, Markus Jordans, Max ...