In this paper, we introduce a corpus of consumer reviews from the rateitall and the eopinions websites annotated with opinion-related information. We present a two-level annotatio...
Churn has been identified as an important issue in a wide range of industries. In social networks, churn represents a significant risk for the health and functioning of communities...
In opinion mining of product reviews, one often wants to produce a summary of opinions based on product features/attributes. However, for the same feature, people can express it w...
Given a movie comment, does it contain a spoiler? A spoiler is a comment that, when disclosed, would ruin a surprise or reveal an important plot detail. We study automatic methods...
In response to O¨ sterle et al.’s ‘Memorandum on Design Oriented Information Systems Research’, this commentary disputes, and expands the context of, several premises used ...
Richard Baskerville, Kalle Lyytinen, Vallabh Samba...