We explore the task of automatically classifying dialogue acts in 1-on-1 online chat forums, an increasingly popular means of providing customer service. In particular, we investi...
In this paper, we propose the use of an agent-based architecture to enhance workflow system capacity to support interprofessional, patient-centred palliative care delivery. This pa...
With the increase in popularity of online review sites comes a corresponding need for tools capable of extracting the information most important to the user from the plain text da...
: Recent advances in Information and Communication Technologies (ICT) and more specifically in wireless networks and mobile computing have driven new directions in the development ...
: Changing business requirements such as providing new business services lead to an ongoing need for fast and flexible adaptation of the underlying information systems and infrastr...