If a groupware system is to be effectively used, especially over a wide-are network such as the Internet, where the quality of networking and computing resources are unpredictable...
Evaluating novel networked protocols and services requires subjecting the target system to realistic Internet conditions. However, there is no common understanding of what is requ...
Service-oriented architecture (SOA) is a relatively new approach to software system development. It divides system functionality to independent, loosely coupled, interoperable ser...
Alexander Knapp, Grzegorz Marczynski, Martin Wirsi...
In most physical queueing applications, customers join a queue and move forward after each service, leaving room for others to join behind them. Some queues found in material hand...
The SIGNAL insurance companies have developed an expert system for the support of its customer sales service. It was introduced at the end of 1993 and is currently used by approxi...