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177
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BPM
2010
Springer
15 years 7 months ago
2010
Springer
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
202
Voted
MOBICOM
2010
ACM
15 years 7 months ago
2010
ACM
With widespread popularity of smart phones, more and more users are accessing the Internet on the go. Understanding mobile user browsing behavior is of great significance for seve...
243
Voted
MOBIDE
2010
ACM
15 years 7 months ago
2010
ACM
A sensor's data loss or corruption, aka sensor data missing, is a common phenomenon in modern wireless sensor networks. It is more severe for multi-hop sensor network (MSN) a...
179
Voted
SIGCOMM
2010
ACM
15 years 7 months ago
2010
ACM
Oppressive regimes and even democratic governments restrict Internet access. Existing anti-censorship systems often require users to connect through proxies, but these systems are...
220
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SOUPS
2010
ACM
15 years 7 months ago
2010
ACM
Home networks are common but notoriously difficult to setup and maintain. The difficulty users experience in setting up and maintaining their home network is problematic because o...