Team members usually cooperate on a business process by partitioning it into several activities, which in turn generate one or more work items. Work items either need to be proces...
Analyzing the evolution of large and long-lived software systems is a complex problem that requires extensive tool support due to the amount and complexity of the data that needs ...
Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
BUILD-IT is an up-and-running system putting at work highly intuitive, videobased interaction technology to support complex planning and configuration tasks. It makes state-of-the...
Morten Fjeld, Kristina Lauche, S. Dierssen, Martin...
Workplace learning offers the unique possibility of the immediacy of purpose and real-world context. In order to leverage on this, we have developed a context-aware method to suppo...