In this paper we address the weaknesses of current EC applications related to their lack of support for the customer to recognize other people, either other customers or vendors o...
This paper focuses on ways and means of stimulating idea generation in collaborative situations involving designers, engineers, software developers, users and usability people. Pa...
In order to interact successfully in social situations, a robot must be able to observe others' actions and base its own behavior on its beliefs about their intentions. Many ...
Tightly-coupled interaction is shared work in which each person's actions immediately and continuously influence the actions of others. Tightly-coupled collaboration is a hal...
People routinely rely on Internet search engines to support their use of interactive systems: they issue queries to learn how to accomplish tasks, troubleshoot problems, and other...