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» Usability of interaction patterns
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AIED
2005
Springer
16 years 6 days ago
Thread-based analysis of patterns of collaborative interaction in chat
Murat Cakir, Fatos Xhafa, Nan Zhou, Gerry Stahl
BPM
2004
Springer
167views Business» more  BPM 2004»
16 years 1 days ago
Mining Social Networks: Uncovering Interaction Patterns in Business Processes
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
Wil M. P. van der Aalst, Minseok Song