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CHI
2011
ACM
14 years 10 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
172
Voted
CHI
2011
ACM
14 years 10 months ago
Publics in practice: ubiquitous computing at a shelter for homeless mothers
Today, commodity technologies like mobile phones—once symbols of status and wealth—have become deeply woven into social and economic participation in Western society. Despite ...
Christopher A. Le Dantec, Robert G. Farrell, Jim C...
351
Voted
SIGMOD
2011
ACM
455views Database» more  SIGMOD 2011»
14 years 9 months ago
DBWiki: a structured wiki for curated data and collaborative data management
Wikis have proved enormously successful as a means to collaborate in the creation and publication of textual information. At the same time, a large number of curated databases hav...
Peter Buneman, James Cheney, Sam Lindley, Heiko M&...
HUC
2011
Springer
14 years 6 months ago
Promoting intergenerational communication through location-based asynchronous video communication
We describe the design and field evaluation of the Serendipitous Family Stories system, a web and mobile service that allows for videos to be saved in user-specified real-world lo...
Frank R. Bentley, Santosh Basapur, Sujoy Kumar Cho...
CSCW
2012
ACM
14 years 2 months ago
Social coding in GitHub: transparency and collaboration in an open software repository
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transpare...
Laura A. Dabbish, H. Colleen Stuart, Jason Tsay, J...
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