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    CHIMIT
    2007
    ACM
    109views Human Computer Interaction» more  CHIMIT 2007»
    Design guidelines for system administration tools developed through ethnographic field studies
    15 years 11 months ago
    Design guidelines for system administration tools developed through ethnographic field studies
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    Information Technology system administrators (sysadmins) perform the crucial and never-ending work of maintaining the technical infrastructure on which our society depends. Comput...
    Eben M. Haber, John H. Bailey
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